Frequently Asked Questions

Frequently Asked Process Service Questions

Welcome to JPL Process Service’s Frequently Asked Questions page, where clarity meets convenience!

Our expert team understands that the legal process can be a maze of confusion. That’s why we’re here to light the path with clear, concise answers to your most pressing questions.

Whether you’re curious about the ins and outs of serving documents or need insight into our lightning-fast turnaround times, you’re in the right place. Dive in and discover how we make legal proceedings a breeze!

 

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Got Questions? We Love To Answer Them

If the answer to your question isn't listed below, please click our logo in the bottom right corner to talk to someone in our office.

Frequently Asked Questions.

United States legal procedure requires that each party in a case should be notified if actions are taken against them in a court of law. Process serving is the action of delivering those notifications and is an important aspect of the Due Process of Law.

Originally, process service was performed by sheriffs or deputies, and agents of the court. This became a burden on law enforcement, so the legislation was changed. Now, in many states, any US citizen that is not a party to the case, over the age of 18, and residing in the state where the matter is to be tried can serve papers. All JPL Process Servers are registered and bonded California Process Servers.

We have flat rate pricing on all of our services! That means you pay NO HIDDEN FEES. We continue your assignment until it is completed or until the court date arrives. We are honest about our pricing up front, what the fees include, and always contact you beforehand in the event any extra expenses occur.

Unlike other companies, we are very easy to contact. We answer our phones, return messages quickly and answer emails in a reasonable time frame. Call our office at (866) 754-0520 and we’ll be happy to answer your questions and guide you through the process — or use one of the other convenient options of your choice by clicking our logo in the bottom right hand corner of this website.

You can send us your assignments in one of 4 easy ways:

  1. Through your secure online client portal (you’ll gain access once you place your first order)
  2. By email at – info@jplps.com
  3. By fax at (866) 684-4815
  4. By mail to: JPL Process Service | 14482 Beach Blvd., Ste. S | Westminster, CA 92683

We accept checks, money orders, credit cards, Zelle and Venmo. You can make an easy payment here.

Regular service averages 3-7 working days, and rush service is completed from within one hour to two days. Assignments originating and completed in Southern California are usually completed within 72 hours.

In the event your target’s address is incorrect, we can locate a new address for an additional fee and have a 98% success rate at doing so. We specialize in tracking down hard-to-find and dodgy defendants and guarantee to complete your delivery and update you throughout the process.

If your paperwork cannot be served prior to your court date, you will unfortunately need to get the court date reset and submit a new request to our office. We know these delays can factor into the verdict of your case and encourage you to contact us immediately upon receiving your paperwork and court date to ensure timely delivery and keep your case on track.

Easy!

Click the GET STARTED button below…

Or…

Call us, email us or fax our order form to us. We will inform you of the fee amount for your assignment, the length of time you should expect before completion and how to send the paperwork and payment details.

If you have high-volume process service needs, call us at (866) 754-0520 to see how much money we can save you on secure document delivery.

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25+ Years Of Experience Serving Legal Professionals

Why Choose JPL Process Service?

SPEED

Even before we receive your order, we’re always looking for new ways to speed up service. Don’t risk your cases, close them quicker.

SECURE CLIENT PORTAL

Get updates or PDF copies of your documents through your secure client portal 24 hours a day, 7 days a week!

AUTOMATION

Once you’ve completed your order, we automate as much of the process as possible to cut your costs and eliminate as much waste as possible.

EASY, ONLINE ORDERS

Take the frustration out of getting your documents and process services over to us. Start your order online in less than 5 minutes.

VALUE

Delivering over 25 years of value-based experience in every single serve. Absolutely no excuses -- If we can't serve it, no one can!

NATIONWIDE NETWORK

Stop wasting time searching for a nationwide process server! No matter where you need service, you get a one-stop shop for all your process service needs.

EXPERTISE

Our servers are bonded and insured to protect you, your paperwork and your clients from exposure with comprehensive training to ensure compliance.

HUMAN CONTACT

We answer our phones during normal business hours and reply to ALL emails by the next business day!