11 Qualities to consider before hiring a Process Server

Written by Jeff Lancaster
May 20, 2026

Eleven Qualities To Consider Before Hiring A Process Server

Choose a provider based on the work you need and the terms it can confirm. Price, a polished website, or a credential alone does not guarantee successful service.

1. Relevant Coverage

Confirm the provider handles the exact location and document type.

2. Applicable Qualifications

Ask which registration, bonding, or other requirements apply to the assignment.

3. Clear Pricing

Get the fee and included work in writing before dispatch.

4. Realistic Timing

Distinguish the first attempt from completed service and discuss your actual deadline.

5. Documented Attempts

Ask how dates, times, locations, and outcomes are recorded.

6. Reliable Communication

Confirm how to request a status update and who handles questions.

7. Accurate Packet Handling

Check that every recipient receives the correct complete packet.

8. Address Problem Procedures

Discuss what happens if the address is incomplete or the recipient has moved.

9. Approval For Extra Work

Confirm additional research, addresses, and stakeouts before incurring charges.

10. Proof Of Service

Ask how the proof will be completed, returned, and filed.

11. Professional Conduct

Look for respectful handling, accurate records, and realistic explanations of limitations.

Discuss Your Assignment With JPL

Send the complete papers, recipient details, address, and deadline. Review JPL’s current rates and FAQs, or call (866) 754-0520. Your attorney should confirm the applicable legal method and deadlines.

ABOUT THE AUTHOR

Picture of Jeff Lancaster

Jeff Lancaster

JPL Process Service, LLC is a trusted process service partner to 100's of law firms throughout Southern California. Call us at (866) 754-0520 to see why or click to order online here.

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